Last Updated: February 14, 2026
At The Maple Trail (“we,” “us,” or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://themapletrail.ca/] (the “Site”) and make purchases from our Toronto-based store. Please read this policy carefully. If you do not agree with the terms, please do not access the Site.
By using the Site, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Place an order: We collect your name, billing address, shipping address, email address, phone number, and payment information (processed securely through third-party providers like Visa, Mastercard, Stripe, and PayPal – we do not store full payment card details).
Register for an account or newsletter: We collect your name and email address.
Contact customer service: We collect the information you provide during communication, such as your name, order details, and the content of your messages.
Browse the Site: We automatically collect certain information through cookies and similar technologies, including your IP address, browser type, operating system, referring URLs, and browsing behavior on our Site.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including sending order confirmations, invoices, and shipping updates.
Communicate with you about your order or inquiries.
Send you marketing communications, such as newsletters and special offers, only with your consent (you can opt-out at any time).
Improve our website, products, and customer service.
Prevent fraudulent transactions and enhance the security of our Site.
Comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:
Payment processors (Stripe, PayPal, etc.) to handle transactions securely.
Shipping carriers to deliver your orders.
Email marketing platforms to send newsletters (only if you’ve subscribed).
IT service providers who help maintain our website and systems.
These providers are contractually obligated to keep your information confidential and use it only for the services they perform for us.
We may also disclose your information if required by law or to protect the rights, property, or safety of The Maple Trail, our customers, or others.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of the Site may become inaccessible or not function properly.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology and transmitted securely to our payment processors. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
7. Your Rights and Choices
Opt-out of Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email.
Access and Update: If you have an account, you can log in to update your information. You may also contact us to request access to, correction of, or deletion of your personal data, subject to certain legal obligations (e.g., we must retain order information for record-keeping purposes).
Cookies: Manage your cookie preferences through your browser settings.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new “Last Updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@themapletrail.ca
Mail: 2 Yardmaster Dr, Brampton, ON L7A 0B5, Canada